Privacy Policy / User Agreement


This website is owned by Reference Specialists Pty Ltd (ACN 608 380 927). Use of this site is subject to the following Privacy Policy and User Agreement. By accessing or using the services associated with Reference Specialists, you consent to our collection and use of your data as described in this Privacy Policy. If you do not agree with our Privacy Policy you must not use our provided services, and you will be required to agree with our privacy policy when placing an order. We are bound by and comply with the laws of the Commonwealth of Australia and the Privacy Act 1988. (Hereby referred to as Reference Specialists). At The Reference Specialists, it is of upmost importance to us that your privacy is respected. We are greatly aware of the importance of privacy and want your experience with us to be as safe as possible. This Privacy Policy describes our practices concerning the information we collect through our website or through any of our related software, social media or mobile applications that link to this Privacy Policy.

To protect your personal information, we always take reasonable precautions and follow industry best practice principles to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Despite rigorous safeguards in place, the internet is never completely secure and we cannot guarantee information collected will never be accessed by an unauthorised user. We will however ensure that all information gathered will be treated with the strictest confidence in accordance with this Privacy Policy.

Collected Information

We will collect information from you when using our services including your full name, email address and phone number (optional). Additionally any information you provide while uploading resumes, providing candidate/referee details or otherwise interacting with the website may be collected. Please take care when providing information and take steps to not reveal any sensitive information you deem inappropriate.

When interacting with the reference specialists we may automatically collect information about the computer, mobile device, tablet, etc that you use to access the website. Information collected may include but is not limited to; your IP address, device ID (if applicable), internet provider, preference settings and other technical information about the device. This data is required to be collected for the service to function but will be kept in confidence as outlined in this privacy policy and for only as long as is necessary to provide said services.

The Reference Specialists website uses cookies and similar files / technology to collect information and store it as to enable the service to run conveniently and efficiently.

It is important to know that most internet browsers such as Internet Explorer, Firefox and Chrome are automatically set to allow cookies, and while it is possible to disable and limit cookies it is not advisable to do so. By using our services with your chosen browser set to accept cookies, you are consenting to the use of cookies in the manner described above.

We guarantee to not sell or trade personal information provided for any reason, however we may allow law enforcement with relevant authority to inspect logs should there be an investigation into any ongoing illegal activity.

How we use your information

The information we collect from you is used for a number of purposes. This includes but is not limited to:

  • In order to service our customers by responding to queries and providing general customer support
  • Diagnose technical issues with our service
  • Send communication to our users
  • Target advertising material, and to work with our 3rd party providers in matters of advertising as well as other needs
  • To try and gain an understanding of our customers, what parts of the service are the most popular and to diagnose what could be improved.
  • Through analytical programs, a fundamental analysis of user data may be conducted.

Information collected can be shared in a number of ways with a number of different entities. Your information will of course be shared with service providers as a means to allow emails to be sentto and from the reference specialists. Furthermore our services are hosted in part by third party hosting services. The information shared with service providers will be for the express purpose of enabling communication.

By agreeing to the Privacy Policy, you acknowledge that information collected may be shared and distributed in the ways mentioned above.

User Agreement

The services provided for the Reference Specialists are for personal use (within a professional capacity) only and for the sole purpose of screening candidates for suitability of employment. By using the Reference Specialists you agree not to modify, copy or otherwise distribute any material published by The Reference Specialists. Furthermore, you may not mirror the website for your own personal use and we reserve the right to refuse service or terminate access to the website at any time. The Reference Specialists do not guarantee the accuracy of information obtained through reference checks, as this falls on the referee. However we do take all steps necessary as HR professionals to ensure to a reasonable degree that references are accurate. You hereby agree that the Reference Specialists are not held liable for any such inaccuracy.

The material (logos, text, reports, etc) on the Reference Specialists website is protected under the Copyright Act and may not be reproduced without expressed written consent from the Reference Specialists. When using the service, you will be provided with a written report on your candidate which may be reproduced for personal use. You may only use this report for private/personal use and may not alter, sell or copy the report for any reason without the expressed written consent of the Reference Specialists.

Further Information

If you require any clarification or further information regarding this privacy policy please don’t hesistate to contact us using this contact form.

Privacy Policy Changes

The Reference Specialists have the right to amend this Privacy Policy to keep up with the relevant laws or if we have an internal change in the way we collect and manage data. Any and all changes will be posted in a timely fashion and every user will be notified via email of the changes and when they take effect.

If you have any questions about anything you have read above regarding our Privacy Policy, please feel free to contact us using the contact tab and we will endeavour to answer your questions.